Device Trade-In

Device Trade-In

How to Trade-in

Step 1

Quick device assessment

Check the value of your phone, tablet, laptop or smartwatch with just a few questions.

Step 2

Instant gift card

You’ll instantly receive your digital gift card when you submit your trade-in.

Step 3

Shop in-store or online

Use your gift card on any product or service in-store or online.

Step 4

Free device return

Easily send us your device using the provided return label.

Frequently asked questions

Who is Moorup?

We are an Australian technology company, whose mission is to extend the lives of electronic devices, helping customers save money, while helping the planet become more sustainable.

Since our formation in 2018, we have rapidly built our Melbourne-based business, offering individuals and companies trade-in services so that we can renew and protect, recycle, donate, and sell devices locally and globally.

What type of devices do you accept?

We accept a broad range of devices we would like to purchase from you including smart phones, tablets, smart watches and laptops.

Simply type in the Brand and Model in the search bar to find your device.

Can I submit more than one device at a time?

Absolutely, we encourage you to do so.

Simply complete the quoting process separately for each device and we will assess each one individually. For shipping to us, please keep them separate, so that they don’t damage each other on their way to us.

Where do I go if I have more questions / issues through the process?

For any questions or support issues please contact Moorup’s Help Centre team via email [email protected]

Visit Moorup for more FAQS and for the full terms and conditions.